Privacy Policy

Last Updated: January 2026

1. Introduction

sis88 ("we," "us," or "our") operates the online gaming platform accessible at sis88.cam. We take the privacy of every player seriously and are committed to handling personal data with transparency, security, and respect. This Privacy Policy describes how sis88 collects, processes, stores, and shares information about you when you register an account, access the platform, make deposits or withdrawals, or contact our support team.

By creating a sis88 account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you must discontinue your use of sis88's services and may request account closure at any time.

This Policy is incorporated into and should be read alongside our Terms & Conditions. Together, these documents form the full agreement governing your relationship with sis88.

2. Definitions

• "Personal Data" means any information that identifies or could reasonably be used to identify you as an individual, including your name, national identity number, email address, phone number, banking details, and IP address.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, transmission, and deletion.
• "Data Controller" refers to sis88, which determines the purposes and means of processing your Personal Data.
• "Data Processor" refers to third-party entities that process Personal Data on behalf of sis88, such as payment providers and KYC verification partners.
• "Consent" means a freely given, specific, and informed indication of your agreement to the processing of your Personal Data for a stated purpose.

3. Personal Data We Collect

3.1 Registration Data

When you create a sis88 account, we collect your full legal name, date of birth, gender, Indonesian National Identity Card (KTP) number, residential address, email address, and mobile phone number. This information is required to verify your identity, confirm you meet our 21+ age requirement, and operate your account securely.

3.2 Identity Verification (KYC) Documents

As part of our Know Your Customer (KYC) obligations, we may collect scanned copies or photographs of your KTP, passport, proof of residential address (such as a utility bill or bank statement dated within three months), and a selfie photograph of you holding your identity document. These documents are used exclusively for identity verification, age confirmation, and fraud prevention.

3.3 Financial and Payment Data

To process deposits and withdrawals, sis88 collects bank account details including your account number, account holder name, and registered bank (for example, BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, or Bank Danamon). For e-wallet transactions via OVO, DANA, GoPay, ShopeePay, or LinkAja, we collect your registered phone number or wallet identifier. sis88 does not store full credit or debit card numbers on its servers.

3.4 Gaming and Transaction Data

We maintain records of your wagering activity, game history, deposit and withdrawal transactions, bonus usage, and account balance changes. This data is necessary for account management, dispute resolution, anti-fraud monitoring, and regulatory compliance.

3.5 Technical and Usage Data

When you access sis88, our servers automatically collect your IP address, browser type, operating system, device type, screen resolution, referring URL, pages visited, session duration, and clickstream data. This information helps us maintain platform security, detect unauthorized access, and optimize the user experience.

3.6 Communications Data

When you contact sis88 through live chat, email, or WhatsApp, we retain records of those communications including timestamps, message content, and resolution outcomes. These records are used for quality assurance, dispute resolution, and service improvement.

4. How We Use Your Personal Data

sis88 uses your Personal Data for the following purposes:

• Account creation and management: To register your account, verify your identity, maintain your account settings, and communicate important notices.
• Payment processing: To facilitate deposits and withdrawals via Indonesian banks and e-wallets and to maintain accurate transaction records.
• Identity and age verification: To confirm that you are at least 21 years of age and to comply with KYC obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and money laundering.
• Regulatory compliance: To fulfil our obligations under applicable anti-money-laundering (AML) regulations and to respond to lawful requests from regulatory or law enforcement authorities.
• Customer support: To respond to your inquiries, resolve disputes, and process complaints efficiently.
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and develop new features based on aggregated, anonymized data.
• Responsible gaming: To monitor gaming behavior and intervene proactively where patterns suggest potential problem gambling, in accordance with our Responsible Gaming commitments.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have given explicit consent. You may opt out at any time.

5. Legal Basis for Processing

sis88 processes your Personal Data on the following legal grounds:

• Contractual necessity: Processing is required to perform our contract with you as set out in the Terms & Conditions — for example, verifying your identity, processing payments, and maintaining your account.
• Legal obligation: Processing is necessary to comply with anti-money-laundering laws, KYC regulations, and other applicable legal requirements.
• Legitimate interests: Processing is necessary for sis88's legitimate interests in fraud prevention, platform security, and service improvement, provided those interests do not override your fundamental rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

sis88 does not sell or rent your Personal Data to any third party. We may share your Personal Data in the following limited circumstances:

6.1 Payment Processors and Banks

We share necessary financial data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposit and withdrawal transactions. These entities are bound by their own data protection obligations and contractual commitments to sis88.

6.2 Identity Verification Partners

We may engage accredited third-party KYC verification services to assist in validating identity documents. These partners process data strictly in accordance with sis88's instructions and are prohibited from using your data for any other purpose.

6.3 Game Software Providers

Game studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and Spribe may receive anonymized or pseudonymized session data to ensure fair game operation and RTP compliance. No personally identifiable information is shared with game providers beyond what is necessary for technical integration.

6.4 Legal and Regulatory Authorities

sis88 may disclose your Personal Data to law enforcement, regulatory bodies, or other competent authorities where required by applicable law, court order, or to protect the rights and safety of sis88, its players, or the public. We will notify you of such disclosures where legally permitted to do so.

7. Cookies and Tracking Technologies

sis88 uses cookies and similar tracking technologies to operate the platform, authenticate sessions, remember your preferences, and analyze traffic patterns. We use the following categories of cookies:

• Strictly necessary cookies: Essential for platform operation, including session management and security. These cannot be disabled.
• Functional cookies: Remember your language preference, display settings, and last-used payment method to improve convenience.
• Analytics cookies: Collect anonymized data about how players navigate the platform to help us identify improvement opportunities.
• Marketing cookies: Used where you have consented to receive personalized promotional offers. These may track your activity across sessions.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of sis88's platform, including login persistence and payment form pre-filling.

8. Data Retention

sis88 retains Personal Data for the following periods:

• Active account data: Retained for the duration of your account's activity and for a period of five years following account closure, to comply with AML record-keeping requirements.
• KYC documents: Retained for a minimum of five years following the end of the business relationship, as required by applicable anti-money-laundering legislation.
• Transaction records: Retained for seven years to satisfy tax, audit, and regulatory reporting obligations.
• Communication records: Retained for two years from the date of communication for quality assurance and dispute resolution purposes.
• Technical log data: Retained for up to twelve months for security and fraud-detection purposes.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so it can no longer be linked to any individual.

9. Your Data Protection Rights

As a sis88 player, you have the following rights in respect of your Personal Data:

• Right of access: You may request a copy of the Personal Data sis88 holds about you at any time.
• Right to rectification: You may ask us to correct inaccurate or incomplete information held in your account.
• Right to erasure: You may request deletion of your Personal Data, subject to any overriding legal retention obligations.
• Right to restriction: You may request that sis88 limit the processing of your data while a dispute or complaint is being resolved.
• Right to data portability: You may request your Personal Data in a structured, machine-readable format for transfer to another service provider.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. We will honour such requests unless we have compelling overriding grounds.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within 30 days. We may require you to verify your identity before acting on a request.

10. Security Measures

sis88 implements a comprehensive suite of technical and organizational security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These include:

• 256-bit AES encryption for data stored on our servers.
• TLS 1.3 protocol for all data transmitted between your device and our platform.
• Role-based access controls ensuring only authorized personnel can access Personal Data.
• Regular third-party penetration testing and security audits.
• Two-factor authentication for player accounts and all internal administrative systems.
• Automated anomaly detection systems monitoring for unusual account activity or access patterns.
• Staff training on data protection responsibilities conducted on a regular basis.

11. Policy on Minors

sis88's services are intended exclusively for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that a minor has created an account or provided us with Personal Data, we will take immediate steps to close the account, delete all associated data, and return any deposited funds to the source payment method.

Parents and guardians who believe their child may have registered an account with sis88 are urged to contact our support team without delay at [email protected] for immediate assistance.

12. Third-Party Links and Services

sis88's platform may contain references to game providers, tournament organizers, or other third-party services. This Privacy Policy applies solely to sis88's own data processing activities. We are not responsible for the privacy practices of third-party websites or services accessed through our platform. We encourage you to review the privacy policies of any third-party services you interact with.

13. Updates to This Privacy Policy

sis88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or regulatory requirements. The "Last Updated" date at the top of this Policy indicates when changes were most recently made. We will notify registered players of material changes by email or through a prominent notice on the Platform. Your continued use of sis88's services following notification of changes constitutes acceptance of the updated Policy.

14. Contact and Data Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or sis88's data processing practices, please contact our Data Privacy team through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the Platform dashboard
• WhatsApp: +62 812 3456 7890 (Indonesian-speaking agents available around the clock)

We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them substantively within 30 calendar days. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.